I've had two telephone conversations with the manufacturers in the Netherlands about the pink umbrellas. The last one was long and detailed. I think we triumphed in the end, overcoming language differences and, I hope, our perceptions of the subtle variations in the many shades of pink. One of my big problems with this order is that they no longer stock the precise umbrella that I bought in Düsseldorf, so I have never actually seen the one I've ordered. They also required a special tax number, so it has taken persistence combined with phone calls and emails around Düsseldorf to arrive at an acceptable solution.
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